Data Deletion & Access Removal

Last updated: 14 October 2026

You stay in control of your data and of Zoptin’s access to your Google Business Profile.

Remove Zoptin’s access to Google

• In Zoptin, disconnect the location from its settings. We stop using the connection straight away and delete the stored Google tokens for it.
• Or, in your Google Account, open Security › Third-party apps with account access, choose Zoptin and select Remove access.

Delete your Zoptin data

To delete your account and the data we hold, email hello@zoptin.com from your account email with the subject “Delete my data”. We confirm your identity, then delete:

• Your account and profile details
• Connected locations and stored Google access tokens
• Posts, replies and other content created in Zoptin
• Data copied from Google, such as reviews and insights

We complete deletion within 30 days. Backups are overwritten on their normal cycle.

What we may keep

Invoices and payment records are kept for the period required by tax and accounting law. Security logs may be kept briefly to protect the service.

Your Google Business Profile

Deleting your Zoptin data never deletes or changes your Google Business Profile.