Last updated: 1 Jan 2026

Welcome to Zoptin. By accessing our website, submitting an enquiry, or using our video editing services, you agree to be bound by the following Terms & Conditions. Please read them carefully before engaging with our services.

If you do not agree with these terms, please do not use our website or services.

1. Services

Zoptin provides professional video editing services, including but not limited to:

• Long-form video editing
• Short-form and social media video editing
• Podcast and talking-head editing
• Ecommerce and brand video editing

The exact scope of work, turnaround time, and deliverables depend on the selected plan or agreed project details.

2. Client Responsibilities

To ensure timely and accurate delivery, clients agree to:

• Provide clear instructions, references, and expectations
• Submit usable raw footage and assets
• Respond to revision requests or queries in a reasonable timeframe
• Confirm approvals promptly once edits are delivered

Delays caused by missing inputs or unclear instructions may affect turnaround times.

3. Revisions

• Unlimited revisions are offered as per the agreed service plan
• Revisions apply only to the original scope of work
• Major changes that alter the original brief may be treated as a new request

Revisions are intended to refine the edit, not to redefine the project entirely.

4. Turnaround Time

Turnaround times are estimated and typically range between 24–72 hours, depending on:

• Video length and complexity
• Number of revisions
• Volume of active requests

While we aim to meet all timelines, delivery times are not guaranteed in cases of unforeseen delays.

5. Payments & Billing

• All payments must be made in advance unless otherwise agreed
• Subscription or monthly plans renew as per the selected billing cycle
• Late or failed payments may result in service suspension

All fees are non-refundable once work has commenced.

6. Refund Policy

Due to the nature of digital services:

• No refunds are provided once editing work has started
• Unused services within a billing cycle do not roll over unless specified

If you have concerns, please contact us before initiating work.

7. Ownership & Usage Rights

• Clients retain full ownership of their video content
• Zoptin does not claim ownership over client footage or final edits
• We may request permission to showcase completed work for portfolio or marketing purposes

Client content is never shared publicly without explicit approval.

8. Content Responsibility

Clients confirm that:

• They own or have permission to use all submitted content
• Submitted materials do not violate copyright, trademark, or legal rights
• Zoptin is not responsible for content legality or platform compliance

Any legal issues arising from submitted content remain the client’s responsibility.

9. Confidentiality

Zoptin treats all client data and content as confidential:

• Files are accessed only by authorized team members
• Content is handled securely and privately
• NDAs are available upon request

We take content security seriously.

10. Limitation of Liability

Zoptin shall not be held liable for:

• Loss of revenue, engagement, or platform performance
• Delays caused by third-party platforms or tools
• Misuse of edited content by the client

Our liability is limited to the amount paid for the specific service.

11. Termination of Services

We reserve the right to suspend or terminate services if:

• These terms are violated
• Payment obligations are not met
• Content is unlawful, abusive, or unethical

Clients may cancel services by providing written notice, subject to billing terms.

12. Third-Party Tools & Platforms

Zoptin may use third-party tools for:

• File transfer and storage
• Communication
• Analytics and performance tracking

We are not responsible for outages or issues caused by third-party services.

13. Changes to Terms

Zoptin may update these Terms & Conditions at any time.
Updates will be posted on this page with a revised date.

Continued use of services implies acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable local laws.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Email: [your-email@zoptin.com]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.